Placing an Order
Ordering organic flowers and gifts at OrganicBouquet.com is quick and easy. Just browse our site to find the product
that is right for you or someone special. When you find the product you wish to purchase, select the desired quantity
and delivery date for your order then click "Add to Basket" to place that product in your shopping basket. You can then
"Continue Shopping" or click "Checkout" to proceed with the purchase process. Once you click "Checkout", you'll be asked
to enter your billing information, choose a shipping address, select a payment method, and confirm your order. You will
also have the option of sending a special message to the recipient of your gift. Upon order completion, a confirmation
of your order will be sent to the email address you provide. It's that easy!
If you are an existing OrganicBouquet.com customer, you can login and quickly proceed through the checkout process.
Our system will automatically retrieve your stored billing and shipping information, and enable you to easily add a new
shipping address if necessary. If you are not an existing customer, you will have the option of setting up a personal
account throughout the checkout process. Sign up today and enjoy the benefits of quick checkout at OrganicBouquet.com!
We do not allow orders to be edited or cancelled within twenty-four (24) hours of the shipping date.
Due to high order volumes during the holidays, we do not allow orders to be edited or cancelled within the seven
(7) days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day.
Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order.
Making a Payment
Purchases can be made online or by phone using Visa, American Express, MasterCard, or Discover. We accept personal checks
only under special circumstances. Our customer service specialists are available from 6am to 5pm, Monday thru Friday,
Pacific Standard Time.
We authorize your credit card at the point of sale to ensure that the product(s) you've purchased will be reserved until
delivery. We will use the billing information and credit card number you provided throughout the checkout process.
Once you've clicked on "Submit Order", our system will attempt to secure authorization on your credit card. Your credit
card will be charge on the day of shipment. If there is a problem securing this authorization, you'll be notified and
prompted to use another credit card.
By law, OrganicBouquet.com is required to charge 8.25% sales tax on all orders shipped to California.
Taxes are automatically added to your purchase during checkout.
This website takes every precaution to protect our users' information.
Our shopping cart incorporates industry-standard secure server software
(Secure Socket Layers) into sensitive sections of our store. All online
transactions at OrganicBouquet.com are handled using this encryption
technology. When you enter your credit card number into the order form, it
is transmitted across the internet in an encrypted (scrambled) form, then
decoded when it is removed from our server for processing. For added
security, we also encrypt the credit card number when it is stored on
ClearCommerce, a state-of-the-art credit card verification service, keeps
OrganicBouquet.com's transactions secure by encrypting all of your
personal information while validating the transaction. We use RSA
encryption technology to scramble your data so that it would be virtually
impossible to break into.
There are two ways to make sure you are browsing secure pages. Both
Internet Explorer and Netscape Navigator indicate secure modes with a
symbol - the image of a closed padlock. You will know the information is
protected if the closed-lock symbol appears in the lower right or
left-hand corner of your screen while you are visiting a secure web page.
You can also verify secure pages by checking the address, or URL, listed
on the scroll bar. If you spot an "s"after the "http" at the beginning of
the address (ie. "https://" rather than simply "http://"), you know that
you are browsing in a secure environment.
If you have any additional questions about ordering and payment at OrganicBouquet.com, please feel free to
email us or give us a call at 1-877-899-2468.