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Contact Us guarantees the freshest and most beautiful bouquets available at the time of your order. Although our bouquets will vary by season and may differ from the exact arrangements featured on our site, we will do our best to match your order based on product quality and availability. We also guarantee that our organic gourmet gifts are made with the finest ingredients available, and that our artisan crafts are made with the highest quality craftsmanship.

If your products arrive damaged or you received your order after the scheduled delivery date, you are eligible to receive a full refund or replacement product of equal value. Claims under this guarantee must be brought to our attention within seven (7) days after the delivery date in order to be eligible. Non-perishable items can be exchanged or returned for a full refund provided the items are returned unopened with the original packing materials and documentation. Exchanges must be made within 14 days of receipt of the item.

To make a claim, please contact our customer service specialists at or 1-877-899-2468 between the hours of 9am to 5pm, Monday thru Friday, Pacific Standard Time.

Please note that will only refund shipping costs if we failed to deliver your order on the requested delivery date. We are not responsible for unsuccessful deliveries arising from the recipient not being present at time of delivery or incorrect addresses supplied by the sender.

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Sustainable Flowers Make The Perfect Gift For All Occasions

Organic Bouquet is the largest online provider of eco-friendly and organic floral gifts. All of our flowers are grown in a manner that is not only environmentally friendly but also provides outstanding resources for farm workers and artisans. Organic Bouquet partners with select flower farms in California, Ecuador and Colombia. All of our flower farms follow stringent growing practices which are monitored by multiple certification agencies and associations. When you purchase flowers from Organic Bouquet, you are helping to improve the life of a flower farm worker, their family and the local floral community.

Our eco-friendly flower arrangements include roses, calla lilies, tulips, gerbera daisies, hyacinths, sunflowers, alstromeria lilies and blue iris. In addition to a complete line of flower arrangements, we offer gift baskets, fruit baskets, nut baskets, gourmet chocolates, gourmet cookies, plants and  wreaths. All of these products are certified eco-friendly and/or provide for environmental benefits through our participation in Carbon Offset programs.

Whatever the occasion, our flowers make the perfect gift- birthday celebration flowers, anniversary flowers, holiday flowers, or floral arrangements simply to say thank you. Sending flowers from Organic Bouquet says that you care not only about the person receiving the flowers, but also about the environment. All of our gift items are shipped nationwide to all 50 states. So whether you need to send flowers to Florida, New York, California, or Colorado, we can guarantee overnight delivery to ensure they arrive fresh and ready to put a smile on someone’s face.

Whether you are purchasing online, or through one of our customer service specialists, you can be assured you are ordering the freshest quality of flowers and environmentally friendly gifts.